Frequently Asked Questions
What types of handmade carpets do you manufacture?
We specialize in a wide range of handmade carpets, including traditional Persian, Oriental, modern, and custom-designed rugs. Our expertise covers various weaving techniques such as hand-knotted, hand-tufted, Hand-loom, Hand-woven, leather , Flatweave etc.
Do you offer custom carpet designs and sizes?
Yes, we offer complete customization. We can create carpets based on your specific designs, colors, and sizes. Please provide us with your specifications for a detailed quote and production timeline.
What materials do you use in your carpets?
We use high-quality natural materials such as all premium wool, silk, and cotton. Material specifications are available for each carpet type.
Where are your carpets manufactured?
Our carpets are meticulously handcrafted by skilled artisans in India.
Do you provide samples?
Yes, we provide samples to our B2B clients. Please contact us to discuss your specific sample requirements.
What are your minimum order quantities (MOQs)?
Our MOQs vary depending on the carpet type and size. Please contact us with your inquiry for a detailed quotation.
What are your wholesale pricing and payment terms?
Our wholesale pricing is competitive and based on order volume. Payment terms are typically "70% advance, 30% upon completion". Please contact our sales team for detailed pricing and terms.
Do you offer international shipping?
Yes, we offer worldwide shipping. We handle all export documentation and work with reliable logistics partners to ensure timely and safe delivery.
What are your lead times for production and delivery?
Lead times vary depending on the complexity of the design, size, and order quantity. We will provide an estimated production and delivery timeline upon order confirmation.
Do you provide certificates of origin and quality assurance?
Yes, we provide all necessary certificates of origin and quality assurance documents to ensure compliance with international standards.
What is your process for handling bulk orders and large projects?
We have a dedicated team for managing bulk orders and large projects. We provide detailed project management, regular updates, and ensure consistent quality throughout the production process.
Can I visit your manufacturing facility?
We welcome visits from our B2B clients. Please schedule an appointment in advance to arrange a tour of our facilities.
What after sale services do you provide?
We offer after sale consultation and support to our B2B clients. We provide information relating to carpet care, and can assist with any questions or concerns you may have.
Do you offer exclusivity agreements for certain designs or regions?
Yes, we are open to discussing exclusivity agreements for specific designs or regions, based on order volume and partnership terms.
How do I care for a handmade carpet?
We provide detailed care instructions with each carpet. Regular vacuuming and professional cleaning are recommended.
What is the knot count, and how does it affect the quality of the carpet?
Knot count refers to the number of knots per square inch or meter. Higher knot counts generally indicate finer detail and higher quality.
How do I measure the size of a carpet?
Carpet sizes are typically measured in feet or meters. Please specify your preferred measurement unit when placing an order.